Call: 407-788-7765 | EMAIL:ty@retainloyalcustomers.com

SUBSCRIBE TO TERI'S BLOG


 

  Why does no one ever change the oil in a rental car? Because they don’t own the rental car. They don’t feel the need to ensure it keeps on running long after they have turned it back in. Owning something requires taking stock in what you believe and continually looking to improve and enhance. […]
Read More
  There is a Japanese phrase “jishu kanri” which means “every worker is an inspector.” The expectation is for every worker to be responsible for the quality of the work he does. At Florida Hospital in Altamonte Springs, Florida, they have put this same philosophy into practice by allowing the nursing staff to hold themselves […]
Read More