The success of every organization relies in large part on the organization’s beliefs and how those beliefs are upheld through its culture and standards. Culture unites and creates a strong bond that keeps people together and focused. Here are some examples: If your organization has a strong belief in quality and delivering quality products […]
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  A recent experience at the Apple store shows they truly understand the value of the customer experience. It was more than a purchase of a hard technological product, it was a personal, thoughtful and caring experience. Apple “gets it”. They know if they want to create passionate, loyal customers, it takes more than satisfying […]
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