On-line communication is a critical component of the communications that are being sent in today‚Äôs world as more and more of work is being done remotely and digitally. Here are a few tips on how to make the best impression whether it is responding to a customer order, question, or internal dialog with another colleague: […]
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If managers truly want the delivery of excellent service to become a way of life in the department they lead, they must “walk the talk”. But, exactly,what are ways, a manager can do that? Following are seven simple actions for a manager to show in a visible fashion they are committed to customer service and […]
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