by admin | May 4, 2020 | Uncategorized
Opportunity to Make Change in Culture Now is the time to redefine your university culture. When schools are given the go ahead to open again, for many it will be like starting over. If you weren’t happy with the culture you had, it will be a perfect time to create the...
by TeriYanovitch | Jun 3, 2014 | Higher Education
More and more, as I work with colleges and universities, I am hearing the word “transparency” coming up as a needed service standard. This implies to me, that currently, there is little to no transparency. Is it that we live in such a non-transparent world today that...
by TeriYanovitch | Aug 1, 2012 | Customer Service, Tips & Tools, Uncategorized
Someone once asked me why Walt Disney World, Ritz Carlton, and Nordstroms were so lucky in that they always got such great people working for them. My response – it’s not by luck, it’s planned and managed. A culture is made up of the people you hire; therefore, the...
