Call: 407-788-7765 | EMAIL:ty@retainloyalcustomers.com

SUBSCRIBE TO TERI'S BLOG


 

  When you are as successful as Amazon and you have just bought another successful organization called Whole Foods, you become a force to be reckoned with by all the competition. What are the best in the respective industries now going to do to stay on top? Three critical customer service areas have been identified […]
Read More
Every time a customer interacts with your organization, an impression is formed. These interactions are opportunities to elevate your customers’ experience from the ordinary to the extra-ordinary. A Service Map is a tool to reinforce looking through the lens of the customer mindset, but also a tool for making organizational processes more customer-friendly. It should […]
Read More
  Last week I stayed at the Westin in Mumbai Garden City and it was a fabulous experience the entire time! The staff was amazing. Everyone exuded a welcoming demeanor from the front desk receptionists to the housekeepers to the dining room waiters to the gym staff. My reservation was for 7 nights and most […]
Read More
As a frequent air traveler, I have many choices of where to park my vehicle at the airport depending on how much I want to pay, do I want to be on-airport or off-airport, do I want covered or uncovered parking, etc. My favorite off-airport parking is Fast Park and Relax. They are my top […]
Read More
L.L. Bean took the top spot on Prosper Analytics’ 2015 Customer Service Champions list, an annual ranking of customer service released Tuesday. Amazon and Nordstrom came in second and third place, respectively. What is it that makes the difference among thousands of retailing companies for Amazon, Nordstrom, and L.L.Bean to continually rise to the top […]
Read More