Call: 407-788-7765 | EMAIL:ty@retainloyalcustomers.com

SUBSCRIBE TO TERI'S BLOG


 

  The Ninth Day Tip: One of the reasons customers love doing business with Nordstrom is the ease of doing a return. Nordstrom’s return policy is “We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied […]
Read More
  Silos exist in almost every organization because every organization divides labor into departments. There is a natural defensiveness that encircles each department to protect the labor it produces. Three suggestions on how to break down silos: 1. Develop a unified vision. This vision should remind everyone of the true purpose of the organization. Every […]
Read More
  I had an incredible experience watching the washermen, “dhobis” clean laundry at the Mahalaxmi Dhobi Ghat in Mumbai. My tour guide said this was a way of life, a colony that has been in place since 1890, as the world’s largest open air unmechanized laundry facility. Each washer is responsible for signing up their […]
Read More
  I don’t like to order big items online because it is very difficult for me to determine how the item will look spatially once it is in my home. However, many stores are not carrying the inventory they use to, so in order to get what you really want, sometimes there is no choice […]
Read More