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During these changing times, listening to each other is critical. Information is coming at a fast and furious pace, and filtering that information for what is most important to you, can be a challenge. Your listening skills are key to ensuring the correct message has been received and considered as decisions are made. Taking the time to listen empowers you to be able to confidently choose the right path and engage all stakeholders to achieve common goals.

Four Keys:

1. Give the sender your full attention
2. Ask questions for clarity
3. Summarize and paraphrase
4. Tune into words, feelings, body language

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One Response Comment

  • Jim Matorin  January 20, 2013 at 3:01 pm

    Really sound advice which I intend to pass on.

    Reply

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